Data protection information on contact forms and email contact

Description and scope of data processing

Communication by contact form

On our website there is a contact form that can be used to contact us electronically . If a user takes this option, the data entered in the input form is transmitted to us and processed.

Mandatory fields:

• Title
• Last name
• Email address
• Zip code
• City
• Address
• Telephone number

You may optionally provide:

• Content of the message
• Company
• First name
• Project / Reference

When you submit messages via the contact form the following data is also stored:

• Web server log file

Your consent is obtained for the processing of the data within the scope of the sending process and reference is made to this data protection declaration

Communication by email

Alternatively, you have the option to contact us via the email address provided. In this case, the user’s personal data transmitted with the email will be stored.

• Email address
• Content of the message
• Signature if required with
  • First and last name
  • Address
  • Telephone number
  • Company

The following data is also stored when you submit the message:

• The date and time when it was sent
• Message ID and transmitting mail server

Please note: Communication by email may be subject to security loopholes. For example, emails may be stopped and viewed by unauthorised persons during online transmission. If we receive an email from you, we assume that we are entitled to answer you by email. Otherwise we must explicitly refer you to another means of communication.

Neither form of contact entails forwarding of your data to third parties. The data is used exclusively to process your enquiry.

 

Legal basis for data processing

The legal basis for processing of data transmitted either contacting us via the contact form or sending an e-mail is Art. 6 (1) (f ) GDPR.

 

Purpose of data processing

We processing of the personal data transmitted solely in order to process your enquiry. This also constitutes the required legitimate interest in the processing of the data.

The other personal data processed during submission is used to prevent misuse of the contact form and ensure the security of our IT systems.

 

Duration of storage

The data entered in the contact form will be deleted depending on the purpose, as soon as the purpose for the processing is fulfilled, i.e. if the respective conversation with the user is finished and there are no legal considerations (retention periods, traceability) which prevent this.

The other personal data processed during submission will be deleted after a period of seven days at the latest, unless they need to be stored longer for verification purposes.

 

Right to object and right to rectification

The user has the possibility of withdrawing his or her consent to the processing of his or her personal data at any time, or, in the case of e-mail contact, to object to the processing and storage of his personal data.. Depending on the legal basis of processing for the various contact options, the data will be deleted , if no legal consideration (retention periods, traceability) prevents this.

In case of deletion, the conversation cannot be continued.